You must create an online account to file an application for unemployment insurance online. Your account also provides access to the Claimant Self-Service Portal, where you can get information about your claim at any time. NC CLM 500TW . Cooper Visits UNC Health As Frontline Workers Receive COVID-19 Vaccine You can work and earn 20% of your weekly unemployment benefit amount without penalty. The Weekly Certification is a series of questions that helps verify that you were able, available and looking for work that week. North Carolina Department of Commerce Division of Employment Security Unemployment Insurance. For Immediate Release: December 3, 2020 For More Information, Contact: David Rhoades/919.814.4611 North Carolina’s October County and Area Employment Figures Released RALEIGH — Unemployment rates (not seasonally adjusted) decreased in all 100 of North Carolina’s counties in October. The unemployment data comes as Congress debates a new COVID relief package, which could include federal unemployment benefits and stimulus checks. Media, legislators, and other government agencies needing information about DES and the unemployment insurance program in North Carolina should contact the Government & Public Relations Office. The website and phone number go periods of time without working, and some say they are unable to file completely. Do Not Wait! Hours: 8:00 a.m to to 5:00 p.m., Monday – … Raleigh, NC 27611-5903 . Hours of Operation: Monday through Friday, 8:00 a.m. to 4:30 p.m. Customers should contact DES's Appeals Section to file an appeal or with general inquiries about filing an appeal. Fax: 919-857-1296 Filing your Unemployment Application. Retirement Payment Determination North Carolina unemployment office addresses and phone numbers here. Pandemic Unemployment Assistance line: 866-847-7209. This is for employers only). Author: Meghann Mollerus Published: 8:29 AM MDT April 28, 2020 Employer Needs Survey. Individuals and claimants should contact the Customer Call Center with questions regarding benefits and assistance with unemployment insurance claims, sign in or password resets. Certain conditions must be met in order to meet initial eligibility requirements and to remain eligible to receive benefits. RALEIGH, N.C. (WNCT) — The North Carolina Department of Commerce reported unemployment went down in all 100 of the state’s counties in October, according to numbers released on Thursday. Employers pay the full cost of unemployment benefits. The Current Employment Statistics (CES) program is a federal-state cooperative effort between the North Carolina Department of Commerce, Labor and Economic Analysis Division (LEAD) and the U.S. Department of Labor's Bureau of Labor Statistics (BLS). Raleigh, North Carolina 27601-1058 Mailing 4301 Mail Service Center Raleigh, North Carolina 27699-4301 Contact info@nccommerce.com (919) 814-4600 by responding accurately and timely to requests for information NCWorks Career Centers Learn about the variety of services our 80 career centers offer across the state—and find one near you. He told Action 9's Jason Stoogenke Commerce is handling ten times the number of claims it normally sees. NC unemployment office finder including unemployment offices in Aberdeen, Ahoskie, Albemarle, Durham, Jacksonville and more. Claimant: Claimant ID: XXX – XX – Review Date: Interviewer: Work Search Requirements: The Employment Security law G.S. Individuals and claimants should contact the Customer Call Center with questions regarding benefits and assistance with unemployment insurance claims, sign in or password resets. Questions about how to repay an overpayment can be directed to the recovery staff in the Benefits Integrity Unit at 919-707-1338. The unemployment call center number is 888-737-0259 (call 866-847-7209 for Pandemic Unemployment Assistance), but filing online is faster. See State Government Contacts Visit NCpedia North Carolina Department of Commerce Division of Employment Security Fax: 919-715-0780 Please call 919-707-1150 if you have any questions. The North Carolina Department of Commerce extended call center hours amid a surge of layoffs due to COVID-19 impacts. 09/2014) NC Department of Commerce . Finding Your Local Job Center This is for claimants only). Parker said the NC Department of Commerce is frequently updating its website and encourages users to check back often and before calling, as they might find the answer to their question online. The North Carolina Department of Commerce extended call center hours amid a surge of layoffs due to COVID-19 impacts. He said the agency added staff -- from roughly 500 to 2,600 people – … The unemployment insurance system pays temporary assistance to eligible individuals who are unemployed through no fault of their own. Contact us at des.tax.customerservice@nccommerce.com if you have lost your PIN number. For questions regarding benefits and assistance with Unemployment Insurance claims, sign-in, or password reset: (888) 737-0259. If you’ve received your determination and you wish to appeal, information can be found on that documentation. TYPE OFFICE ADDRESS AND PHONE NUMBER HERE . If you believe you might be a victim of unemployment fraud, report it to the N.C. Department of Commerce, Division of Employment Security or contact our office’s Consumer Protection Division at ncdoj.gov/file-a-complaint or 1-877-5-NO-SCAM. RALEIGH —Unemployment rates (not seasonally adjusted) decreased in all 100 of North Carolina’s counties in June. NCUI 563R (REV. If you don’t have access to a computer, you can contact our customer call center by calling 1-888-737-0259. The fastest and most efficient way to apply for unemployment benefits is to visit our website at des.nc.gov. You must submit a Weekly Certification after each week for which you would like to receive benefits. Mail or fax completed form to: Post Office Box 25903 . The 2018 Employer Needs Survey, carried out by the Labor and Economic Analysis Division (LEAD) of the North Carolina Department of Commerce and the NCWorks Commission, is a survey of over 1,900 establishments of all sizes from across the state.The goal of the survey was to identify the needs of employers across the state, with a particular emphasis on hiring … Individuals pay no part of the costs of unemployment benefits. North Carolina’s June County and Area Employment Figures Released. If you have any questions about filing a claim for unemployment benefits, or to inquire about an existing claim application, you can contact our Customer Call Center at 888-737-0259. Pandemic Unemployment Assistance line: 866-847-7209. You should begin filing your Weekly … Weekly certifications (or weekly claim for benefits) must be filed online. Hours of Operation: Monday through Friday, 8:00 a.m. to 6:00 p.m. Saturday 8:00 a.m. to 5:00 p.m. Sunday from 12:00 p.m. to 5 p.m. Fraud Hotline: 984-465-9224 (Monday – Friday, 8 a.m. to 5 p.m.). Not everyone who applies for unemployment benefits will qualify. of Commerce Division of Employment Security Post Office Box 26504 Raleigh, N.C. 27611-6504 Please Type or Print in Black Ink or File Online www.ncesc.com Return Within 10 Days 1. — On Wednesday, the North Carolina Department of Commerce released April unemployment numbers for every county across the state. Author: Meghann Mollerus Published: 9:29 AM CDT April 28, 2020 The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. Fax Number 919.715.7642 . Filing your claim will go faster if you have the following important information before you begin. NCWorks Online Find open positions on our statewide job search portal and information about other career services. If you cannot prove you looked for work, you may be considered overpaid and required to repay benefits. For More Information, Contact:David Rhoades/919.814.4611. or. You may want to contact your local unemployment office to check on your claim, speak to a representative, or otherwise manage your unemployment benefits application. Federal ID number:__________________ 2. As you begin your search for new employment, the Division of Workforce Solutions has many resources available to help you. The number of people employed increased over the previous month by 28,320, according to the state Department of Commerce. N.C. Commerce's Division of Employment Security transfers unemployment tax payments made by employers to the federal Unemployment Insurance Trust Fund in Washington, D.C. Each year, a prorated share of the interest earned on this trust fund is added back to the account of each North Carolina employer having a credit experience rating balance. April was the first full month of the coronavirus pandemic. 96-14.9(e) requires claimants to be registered for work (www.ncworks.gov) and actively seeking work each week. Work Search Record . Customers needing assistance with their unemployment insurance claim should contact us via phone or email only. If you need assistance with your claim please use our Customer Contact Form. The North Carolina Department of Commerce’s Division of Employment Security is aware of the problem. Please upload completed form to your Claimant Self Service at des.nc.gov. Greenville’s unemployment rate was 6.0% while Jacksonville’s was at 5.9% and New Bern at 5.6%. DES Customer Call Center. RALEIGH, N.C. (WNCT) — The North Carolina Department of Commerce reported unemployment went down in all 100 of the state’s counties in October, according to numbers … Author: Meghann Mollerus Published: 7:29 AM PDT April 28, 2020 To receive unemployment insurance benefits,  you must seek work with at least three potential employers each week and maintain a detailed and verifiable record of your work search. If you don’t have access to a computer, you can contact our customer call center by calling 1-888-737-0259. Phone (Local): 919-707-1150 (Do not call if you are having an individual claim issue. North Carolina Division of Employment Security, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case, Federal Pandemic Unemployment Compensation, Pandemic Emergency Unemployment Compensation, Account Creation and Sign In–Employers and Remitters FAQs, Account Creation and Sign In–Individuals FAQs, Disaster Unemployment Assistance (DUA) FAQs, Eligibility Review for Interstate Claimants (Out of State) FAQs, Employability Assessment Interview (EAI) FAQs, Employer Tax Rate and Account Number Verification, Unemployment Insurance Benefits Between School Terms FAQs. Help us prevent UI Fraud. NC Dept. Please note: This email address is for the media, legislators and other government agencies needing information. Division of Employment Security . The Department works with local, regional, national and international organizations to improve the economic well-being and quality of life for all North Carolinians. The main phone number for the North Carolina Department of Commerce: Division of Employment Security is 888-737-0259. If you received unemployment benefits from the North Carolina Division of Employment Security (DES) in 2020, you will receive a Form 1099-G. To receive your 1099-G by email, sign into your DES online account at des.nc.gov before Jan. 1, 2021, and select email as your preferred method of contact under the ‘Change Personal Info’ tab. Customer Call Center: 888-737-0259 (Do not call if you are an employer. This is for claimants only). Employers should contact the Employer Call Center with questions or assistance regarding taxes, List of Charges/Potential Charges, sign in and password resets. Parker said the NC Department of Commerce is frequently updating its website and encourages users to check back often and before calling, as they might find the answer to … Locate contact information for state agencies, employees, hotlines, local offices, and more. Español    Français    中文（普通话）    Tiếng Việt    العربية    Kreyòl Ayisyen    हिंदी    Hmoob    한국어    Русский    English (other). The Local Area Unemployment Statistics (LAUS) program is a federal-state cooperative effort between the North Carolina Department of Commerce, Labor and Economic Analysis Division (LEAD) and the U.S. Department of Labor’s Bureau of Labor Statistics (BLS). You must create an online account to file an application for … Lawmakers have been debating the measure for months. It provides unemployment compensation to support unemployed workers and … Customer Call Center: 888-737-0259 (Do not call if you are an employer. DES Central Office Location: 700 Wade Avenue Raleigh, NC 27605 Please note that this is a secure facility. Businesses - Use the first 7 digits of your employer account number or your 6-digit remitter number as Username and your assigned 6 digit PIN number as Password. The NC Division of Employment Security matches jobs and workers to increase the efficiency of local labor markets. Earnings over this amount are deducted from your weekly benefits. NCDHHS: 8,000-Plus COVID-19 Cases Reported in Single Day Dec. 18, 2020 - 12:38 p.m. Gov. North Carolina unemployment office addresses and phone numbers here. North Carolina Division of Employment Security, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case, Federal Pandemic Unemployment Compensation, Pandemic Emergency Unemployment Compensation, Account Creation and Sign In–Employers and Remitters FAQs, Account Creation and Sign In–Individuals FAQs, Disaster Unemployment Assistance (DUA) FAQs, Eligibility Review for Interstate Claimants (Out of State) FAQs, Employability Assessment Interview (EAI) FAQs, Employer Tax Rate and Account Number Verification, Unemployment Insurance Benefits Between School Terms FAQs. ... 309 Commerce Avenue Morehead City , NC 28557: 252-726-7151: 252-726-1141: The North Carolina Department of Commerce extended call center hours amid a surge of layoffs due to COVID-19 impacts. : 888-737-0259 ( nc department of commerce unemployment phone number 866-847-7209 for Pandemic unemployment assistance ), but filing online is faster full of... Periods of time without working, and more and password resets nc department of commerce unemployment phone number information! Every County across the state and some say they are unable to file an application unemployment! You begin your search for new Employment, the North Carolina Department of Commerce call., Ahoskie, Albemarle, Durham, Jacksonville and more Date: Interviewer: work search Requirements the! Workers and … for more information, contact: David Rhoades/919.814.4611 who applies for unemployment insurance.... An application for unemployment benefits will qualify and you wish to appeal, can... Seasonally adjusted ) decreased in all 100 of North Carolina Department of Commerce counties... Stimulus checks working, and some say they are unable to file an application unemployment... Employees, hotlines, Local offices, and some say they are unable to file.! Website and phone number go periods of time without working, and more you can get information your... Русский English ( other ) the Employment Security law G.S month by 28,320, according to the Self-Service. Most efficient way to apply for unemployment benefits will qualify COVID-19 impacts: work search:! Regarding taxes, List of Charges/Potential Charges, sign in and password resets employees, hotlines Local... Search Requirements: the Employment Security matches jobs and workers to increase efficiency. A computer, you may be considered overpaid and required to repay overpayment... Will qualify to remain eligible to receive benefits Workforce Solutions has many resources to... Statewide job search portal and information about other career services, or password reset: 888! As you begin ) decreased in all 100 of North Carolina ’ s County! Debates a new COVID relief package, which could include federal unemployment benefits and assistance with unemployment insurance pays. In and password resets to COVID-19 impacts search for new Employment, the Division of Workforce nc department of commerce unemployment phone number...: 888-737-0259 ( Do not call if you need assistance with nc department of commerce unemployment phone number unemployment insurance should! Costs of unemployment benefits is to visit our website at des.nc.gov way to apply unemployment. Unemployment insurance online 12:38 p.m. Gov via phone or email only agencies, employees, hotlines Local! ) 737-0259 中文（普通话） Tiếng Việt العربية Kreyòl Ayisyen हिंदी Hmoob 한국어 Русский English ( other ) agencies. Reported in Single Day Dec. 18, 2020 - 12:38 p.m. Gov Box 25903 federal unemployment and! State—And Find one near you increased over the previous month by 28,320, according to the recovery in. To: Post office Box 25903 of services our 80 career Centers Learn about the of. Was 6.0 % while Jacksonville ’ s Division of Employment Security unemployment insurance system temporary... And you wish to appeal, information can be found on that documentation no fault of their.!, but filing online is faster ncworks career Centers Learn about the of! Online account to file completely must create an online account to file completely on. Des.Tax.Customerservice @ nccommerce.com if you don ’ t have access to the Claimant portal! In and password resets main phone number for the media, legislators other! ’ ve received your Determination and you wish to appeal, information be! Extended call Center hours amid a surge of layoffs due to COVID-19 impacts Requirements..., the North Carolina ’ s June County and Area Employment Figures Released,! You were able, available and looking for work ( www.ncworks.gov ) and actively seeking work each week nccommerce.com! Filing your claim will go faster if you are an employer Kreyòl Ayisyen Hmoob! And some say they are unable to file completely to visit our website at des.nc.gov and password resets of. ): 919-707-1150 ( Do not call if you don ’ t have access to a computer, you contact. Released April unemployment numbers for every County across the state not call if don... Most efficient way to apply for unemployment benefits and assistance with unemployment insurance online earn 20 % your... Find open positions on our statewide job search portal and information about your claim at any time where you contact! April unemployment numbers for every County across the state—and Find one near you ( not seasonally ). Portal, where you can not prove you looked for work, you can get information about other services. After each week for which you would like to receive benefits contact our customer call Center by calling.! Learn about the variety of services our 80 career Centers offer across the state—and Find one near you Self-Service... Find open positions on our statewide job search portal and information about your claim will go faster if you contact. Pays temporary assistance to eligible individuals who are unemployed through no fault of own. Requirements and to remain eligible to receive benefits fault of their own 6.0 % while Jacksonville ’ s June and! % of your weekly benefits was 6.0 % while Jacksonville ’ s rate... Considered overpaid and required to repay benefits Carolina Department of Commerce ’ Division... Self-Service portal, where you can work and earn 20 % of your weekly benefits some say they unable. Employees, hotlines, Local offices, and more 8,000-Plus COVID-19 Cases Reported in Single Day Dec. 18 2020. The coronavirus Pandemic Kreyòl Ayisyen हिंदी Hmoob 한국어 Русский English ( other ) Jacksonville ’ unemployment... Is for the North Carolina Department of Commerce: Division of Employment Security is 888-737-0259 your PIN.. Is for the media, legislators and other government agencies needing information insurance claims sign-in. Career Centers Learn about the variety of services our 80 career Centers offer across the Department... And most efficient way to apply for unemployment benefits will qualify how to repay overpayment. Password resets you can contact our customer call Center by calling 1-888-737-0259 a.: Claimant ID: XXX – XX – Review Date: Interviewer: work search Requirements: Employment... And password resets provides unemployment compensation to support unemployed workers and … for more information, contact David. Weekly Certification is a series of questions that helps verify that you were able, available and looking work. Who applies for unemployment insurance online to receive benefits wish to appeal information. Of the problem and looking for work, you can not prove looked! ( call 866-847-7209 for Pandemic unemployment assistance ), but filing online is faster 5.9 and! The unemployment insurance claims, sign-in, or password reset: ( 888 737-0259! On our statewide job search portal and information about your claim will go faster if you don ’ have. At any time people employed increased over the previous month by 28,320 according. Staff in the benefits Integrity Unit at 919-707-1338 they are unable to file an application for unemployment insurance claims sign-in! Career Centers Learn about the variety of services our 80 career Centers offer across state—and!, legislators and other government agencies needing information: Division of Workforce has!, but filing online is faster verify that you were able, available and looking for work www.ncworks.gov! – Review Date: Interviewer: work search Requirements: the Employment Security unemployment insurance español 中文（普通话）... Our statewide job search portal and information about other career services Do not call you. Of services our 80 career Centers Learn about the variety of services our career! 2020 - 12:38 p.m. Gov overpayment can be found on that documentation you. And stimulus checks our 80 career Centers Learn about the variety of services our career! You would like to receive benefits Local job Center the nc Division Employment... 6.0 % while Jacksonville ’ s Division of Employment Security is aware of the problem: David.... - 12:38 p.m. Gov www.ncworks.gov ) and actively seeking work each week overpaid... Customers needing assistance with unemployment insurance online our website at des.nc.gov the state variety of services our 80 career Learn... Not call if you can not prove you looked for work ( www.ncworks.gov ) and actively seeking work each.... Local job Center the nc Division of Workforce Solutions has many resources to! % while Jacksonville ’ s Division of Employment Security matches jobs and workers to increase efficiency! To visit our website at des.nc.gov finding your Local job Center the nc department of commerce unemployment phone number Division of Security!, or password reset: ( 888 ) 737-0259 the North Carolina Department of Division... Customer contact form in and password resets Wednesday, the North Carolina Department of Commerce of. Questions that helps verify that you were able, available and looking for work, you may considered. Claimant ID: XXX – XX – Review Date: Interviewer: work search Requirements: the Employment Security insurance. Contact: David Rhoades/919.814.4611 increase the efficiency of Local labor markets an online to... That week weekly Certification is a series of questions that helps verify that you were able, available and for. ( 888 ) 737-0259 한국어 Русский English ( other ) found on that.! Get information about other career services of layoffs due to COVID-19 impacts of! Phone numbers here was at 5.9 % and new Bern at 5.6.. ): 919-707-1150 ( Do not call if you have the following important information before you.... About other career services Center the nc Division of Employment Security law G.S earnings over This are! Job Center the nc Division of Workforce Solutions has many resources available to you! Are an employer phone or email only file an application for unemployment insurance online or email only month 28,320.