Then the pump and pipe assembly started to leak and of course the hot tub was completely out of warranty by then. Below is a snapshot comparison of the nations best hot tub manufactures and top rated hot tub models for home and commercial use. We removed the panel and found mouse droppings, a huge mouse nest with a pile of stored acorns, and a snake skin. Depending on the amount of use, the company recommends that you drain and refill your hot tub three to four times per year. For more information on pricing on Hot Spring spas, make sure to click the link below! I cannot get long time Spa Dealer to respond. Home and Garden Spas Hudson Bay Spas 19-Jet; 1.10 10. The customer service at Watkins Wellness, the manufacturer, is non-existent. "My wife and I just … With Hot Spring, you can count on quality that is made to last. The LED light assemblies in the Tempo, Relay and Rhythm models also come with a two-year warranty. You’ll love the soft water!!! Hot Spring Spas ranks 75 of 248 in Pools, Spas and Plumbing Supplies category. He was supposed to replace the hot tub cover that I paid for too but said he brought the wrong one. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. “Hot Spring can't get parts for their hot tubs.” Written on: 02/03/2016 by LilyanaKearns456 (1 review written) I purchased a Hot Spring "Hot Spot Stride sn STD1P3023" in the summer of 2012. Its jets are very powerful when you want them to be, but quiet and soothing when turned down. Plus, with the Hot Spring SmartJet System, you can direct power only to jets that you want to use, cutting down on overall usage costs as well! Find accessories, including replacement covers, cover lifters and furniture, on its website. Sometimes it is value that matters most. Hot Spring Spas is your source for best hot tubs, spas, portable spa parts and accessories. SHOW RATING DISTRIBUTION. How do I know I can trust these reviews about Hot Spring Spas? My local long time Spa Dealer was knowledgeable/helpful until he was "dropped by Hot Springs" during yet another warranty event (which occurred before and during these COVID shutdowns). The cover was on the hot tub so we would not have noticed easily that it had turned on by itself. The intuitive interface makes it easier than ever to prep your hot tub before soaking into pure bliss! I am almost tempted to redo the plumbing again to fix the leak to avoid the new electronics. The thin wood trim underneath the hot tub overhang started to rot and provided other entrances for mice and snakes. Hot Spring spas and hot tubs have been manufactured in Vista, California, by Watkins Wellness since 1977. I do want to know how to get a replacement heater in case ours goes out as it's no longer made. Maybe ours is a freak, except for a part which is no longer made that we replaced this week, the unit continues to work flawlessly. I have had two Hot Spring Spas. Thank you, you have successfully subscribed to our newsletter! We started to use the hot tub more often including in the early evenings after we got home from work or on weekends during the day. It has worked incredible well - use it daily. One of the things most often praised by owners of Hot Springs Spas hot tubs is the ready availability of parts for most of their line. However, after a year or so the hot tub began having problems but was covered under warranty. We also carry Pre-Owned Hot Tubs, Saunas, Swim Spas, Massage Chairs, and more! Similar to Jacuzzi® in terms of price points and reliability. Jacuzzi is a brand of hot tub. All of the water in the tubs is filtered at the same time thanks to the Tri-X filters, keeping the water crystal clear always. This helps to create cleaner and clearer water that is free from chemical odors. Sitting outside under the stars on a clear night while in the hot tub was just wonderful. Three weeks later I called back in and they said it was going to be another 4 weeks. The salt system doesn't work worth a nickel. Spa has been maintained meticulously according to instructions and is used 1.5 hours per week. We have had nothing but problems since we bought it. I really liked the level of service - came out the day after I called and fixed the thing … I'm surprised the whole hot tub had not collapsed on itself by now. They said we "might" get it back by January. Called for service and got a next day appointment. Hot Springs sits under the Watkins Company tree, which is actually the same company that Caldera Spas lies under. Hot Spring. Josh Michels of Backyard Leisure gives us an overview of the HotSpring Envoy Hot Tub. All Rights Reserved. Copyright © 2020 Consumers Unified LLC. Unsubscribe easily. Pitiful! This year at the beginning of Spring we noticed it was leaking. Let’s explore a few of these Hot Spring hot tub lines in detail. 2 months in it is clearly not as described and the salt system does not work. Master Spas: Best value hot tubs. Is still used 2-3 times weekly. The Hot Spring pricing structure is pretty easy to break down, as the lines include entry-level, value, and luxury tubs. Just take one glance at these hot tubs and you’ll note the exceptional design. Read our guide to compare hot tub models, customer reviews and top hot tub brands before you buy. Hot Spring Spas’ hot tubs use a variety of massage and hydrotherapy features, including rotating and directional jets, to provide owners with a therapeutic and relaxing experience. I purchased a hot tub 4 years ago. This company is not yet accredited. You can take advantage of the wireless spa remote control to operate your spa function from up to thirty feet away too! For hot tub owners looking to upgrade their hot tub, the Limelight Collection provides a premium hot tub with dual FreshWater Salt and Ozone systems, colored lighting and FiberCor insulation. We purchased our Envoy at cost of £14,000 and had delivered in Sept 2020. Get buying tips about Hot Tubs delivered to your inbox. Come with us as we explore the ins and outs of the Hot Springs hot tub brand so that you can narrow down your buying choices! Their spa Deck Designer tool is a lot of fun to play with, … We value your privacy. I am sorry to hear it has been disappointing. When operational, this is a fabulous hot tub. This spa is one of Hot Spring's flagship models. I am sure this can be worked out, and I look forward to hearing from you soon. Home and Garden Spas 3-Person 38 Jet Hot Tub. Hot Spring Spas: 1977: Mexico & CA: Acrylic + ABS Plastic & Thermoplastic: Wood: ... & Clamped: 5 Years Equip + 7 Years Shell Surface: Ozone, Salt Water System, Stereo, LED lights, Waterfalls: $8000-$15000: 33: Hot Spot Spas… Hot Springs Spas: The Ultimate Review + Guide. Then, in 2018, a nearby lightning strike rendered the hot tub's motherboard inoperable. Had service come to look at it and it is not near the front (pump section) to easily repair. We hope that our Hotspring spas reviews were helpful in narrowing down which hot tub is the best for you! I am sick of being told 'some people just don't get on with it' implying that we have chosen not to like it or make the effort in maintenance. We have spent more time on this than any other hot tub which has detracted significantly from it being a pleasure to own, we seem to have bought a lemon! What do I have to to do to get this fixed. I have had to replace 1 pump at about 7 years - reasonable. It is pretty disgusting to be honest. The Hot Spring Limelight Collection sits just a step down from the Hot Spring Highlife Collection, though don’t let that make you think these tubs are inferior. Jet sand mechanicals work well, but have had constant trouble with spa covers and salt cell (approx) every single year. It is very important to note that not all Hot Spring hot tub models come with this particular saltwater spa system, though they each provide users with supreme energy efficiency. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Reviewers write the most about Hot Spring Spas Hot Tub and give it 1.0 stars out of 5. Purchased Envoy NXT in 2015 with Salt Cell Option. Sign up to receive our free weekly newsletter. Can you tell me who your dealer is and your full name? I can't believe that we purchased this for the price of a car and have this many problems. The combination jets provide a more robust massage, though can be adjusted to target certain spots as well. It has sadly been one big disappointment. 30 reviews of Hot Spring Spas - San Jose "Bought a Tiger River Sumatran from these guys four and a half years ago. Hot Spring Spas Overview. Their hot tubs utilize directional water jets and hydro-massage capabilities. Hot Springs sits under the Watkins Company tree, which is actually the same company that Caldera Spas lies under. For starters, saltwater is far easier to keep clean, as it works to kill bacteria. Available features for the spas include wireless remote controls, large power indicator lights and patented pump shrouds as well as Hot Springs’ dual Freshwater Salt and Ozone systems. The first year was fantastic. They both point at each other, they both are responsible to provide me a cover and salt cell under warranty. Number two on our list of the best hot tub brands is Hot Springs Spas. Choose a Hot Spot spa for quality craftsmanship, energy efficiency, easy water care, and peace of mind that you are backed by a brand you can trust – Hot Spring Spas. 3 stars 10. The company also offers saltwater systems and energy-efficient models. What a joke that has been, we have spent more time trying to sort out and monitor the water quality and cleaning filters than using the tub! Let me start by saying we did enjoy our Hot Springs Prodigy hot tub for the first 10 years of ownership starting in 2006. The Limelight Collection and Highlife Collection come with a seven-year warranty on the no-leak shell and a five-year warranty on components and Everwood cabinet material. Your spa operation and enjoyment are important to us. The jets go the entire length of your back. Having an easy way to remove and replace your cover will help you use your hot tub more often and will increase the lifespan of your cover. Based on 110 ratings. It’s important to rinse out hot tub filters once a month to avoid any clogging. The controls are easy to use. Essential Hot Tubs SS125210300; 1.12 12. There is only one authorized dealer within 100 miles of us and they SUCK. The best versions of it give you the perfect space to entertain and unwind. Its location on this page may change next time you visit. Read reviews and get details about our best value hot tubs. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Reviewers write the most about Hot Spring Spas Hot … Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. It is also physically falling apart. I am sorry to hear that your spa is again in need of service. So now I can take it out and spend another 3500.00 and hope it works for a while, or buy a new one. Made in the U.S., Master Spas’ hot tubs offer a good mix of unique … Once drained, you can clean the spa shell. The base of the hot tub is WOODEN and not a metal frame as I'd expect. Those seeking out top-notch features for low prices should consider the Hotspring Hot Spot Collection. Compare Master Spas and Hot Spring Spas pros and cons using consumer ratings with latest reviews. Find the best companies in Pools, Spas and Plumbing Supplies category: Hot Spring Spas and Master Spas, Hot Spring Spas vs Barefoot Spas, Master Spas … Each hot tub comes with eye-catching finishes, sleek metallic corners, dramatic LED lighting, and several other distinctive design features. Hot Spring Spas ranks 75 of 248 in Pools, Spas and Plumbing Supplies category. Hot Spring Spas was first mentioned on PissedConsumer on Mar 31, 2017 and since then this brand received 3 reviews.. My husband and I are both disabled Veterans and this hot tub is great therapy for us. Thank you for taking the time to let us know about your experience. We considered over 20 suppliers and more than 125 hot tubs and spas. Hot Spring Spa offers three collections of hot tubs: Hot Spot Spas, the Limelight Collection and the Highlife Collection. The company recommends you perform a deep clean every three to four months. I previously had a cover that was 10 years old and still going strong when we gave it away! The set up was not done properly and we did not receive the required instructions. American Spas AM-511RM 11-Jet Round Spa; 1.15 15. Now it is severely leaking again (Like 1/4 of tub in a day). American Spas AM-511RM 11-Jet Round Spa; 1.15 15. Essential Hot Tubs SS215377403; 1.11 11. See reviews below to learn more or submit your own review. Disappointed that Hot Springs did not contact me when they decided to no longer do business with the local dealer that I purchased from. Hot Spring Spas: 1977: Acrylic, Thermoplastic: Maintenance Free Simulated Wood – Redwood, Espresso, Coastal Gray. The salt system simply does not work, it does not generate the chlorine required to maintain levels, so every few days when the reading drops to 1 -2 we have to add chlorine granules. Those looking to lower their utility costs gravitate to Hot Spring Spas because the company’s SmartJet system is specifically designed to conserve energy. Some spa manufacturers churn out the most basic spa models they possibly can to rack in extra dough while some spa manufacturers make it a goal to break boundaries of design and technology. Unsubscribe easily. These tubs make use of the Hotspring Freshwater Saltwater system as well, keeping your tub cleaner, longer. That includes many of their older models that may be well out … There are six hot tubs to choose from within the Hot Spring Hot Spot Collection, which range from the two-seat TX model to the seven-seat Rhythm model. It’s easy to maintain and has a great warranty. In particular, all spas use the SilentFlo 5000® circulation pump, which … Essential Hot Tubs 11-Jet Integrity Hot Tub; 1.14 14. The shells are ergonomically designed to provide the ultimate in comfort and the SmartJet system allows users to direct jets to different points on the body for a more personalized massage experience. Hot Spot Spas offer a value-priced and budget-friendly option with all of the Hot Spring’s best features — energy-efficiency, FiberCor insulation, the Freshwater Ozone System and FROG @ease in-line cartridges. So far (a month in) we are very happy with it. Hot Springs doesn't need to respond to this review as there's nothing to resolve at this point. I am sorry this has been your experience. Each Hot Spring hot tub uses their Energy Smart® system to ensure maximum energy efficiency in all aspects of construction. Hot Spring Spas Reviews. The Hot Spring brand name was first established in 1977, many years after the Jacuzzi brand had already made its mark. All rights reserved. Hot Spring Spas was first mentioned on PissedConsumer on Mar 31, 2017 and since then this brand received 3 reviews.. If you’re looking at an entry-level Hot Spring tub, expect to spend around $7,000. Home and Garden Spas Hudson Bay Spas 19-Jet; 1.10 10. Hot Spring spas are currently some of the best on the market. We design our spas with the goal - make every day better. Thank you for bringing this to our attention. Use our hot tub comparison chart to compare hot tub brands and swim spa brands across north america. Hot Spring Spas revolutionized spa industry with this one-of-a-kind moving jet that cascades up and down your back. Wrap that all up with an intricate foot well pattern, multiple color lighting points, and a uniquely sculpted shell interior, and you have hot tubs that will leave the jaws of your guests on the floor. We are experienced hot tub owners having run 2 hots tubs previously for 12-14 years without any issues whatsoever. Delivering great value, Hot Spot spas are designed to provide you with a relaxing retreat at a price you can afford. I want to help. I specifically chose a spa where we wouldn't have to do this as it irritates my skin and this has now set off my eczema requiring steroid cream from the doctor. The Highlife Collection combines all the best features of these collections into a line of sleek and luxurious hot tubs. Together with Designworks, a BMW Group Company, Hot Springs provides some of the most comfortable and cutting-edge spa … He did a terrible job "gluing" the plastic covering pieces back together. So the warranty will be over and the cost to replace is at least 1 grand at a time. © 2020 YardSharing.org. Made in the USA, this 3-person hot tub features an … As you can see, there are plenty of Hot Spring spas hot tubs to choose from, each of which come with different features, water care systems, spa jets, and more. Home and Garden Spas 6 Person; 1.13 13. Hot Springs Spas is a hot tub manufacturer that works on the latter. We did enjoy the spa, just wish it lasted longer, was better constructed for outdoor use, and a botched repair didn't allow Mouse and Snake City to take place. It covers hot tubs of all sizes but has an unusually generous amount of small and mid-size models, making it great if you're dealing with compact spaces. He came today and replaced the same fitting he has been replacing. Initially, we had problems with the hot tub's control panels. Appalling product for a high cost. They are the closest to nature king of therapy out there, helping you keep your happiness and health, and free from stress and pain. That electrical component problem was resolved for another several hundred dollars as the hot tub was out of warranty. Customer service leaves a lot to be desired. The same part keeps getting replaced and keeps leaking after months of waiting for someone to come to look at it in between. Together with Designworks, a BMW Group Company, Hot Springs provides some of the most comfortable and cutting-edge spa models around. See reviews below to learn more or submit your own review. … There are nine models to choose from in all, ranging from the three-seat Jetsetter, perfect for intimate nights, to the seven-seat Grandee, great for those who want to get the party started! The Hot Spring Hot Spot Collection uses a FROG Ease in-line sanitizing system. There are three hot tub lines under the Hot Springs umbrella, which sit independently from one another, including the Hot Spring Highlife Collection, the Hot Spring Limelight Collection, and the Hot Spring Hot Spot Collection. Home and Garden Spas 6 Person; 1.13 13. They would flock to hot springs and lay in the warm, relaxing water in an effort to get rid of their various aches and pains. For those looking to spend a bit less and still have access to high-quality features, we recommend looking at the Hot Spring Hot Spot Collection. I got the easy cover that is on a frame and lifts to one end. All of our repairs have been under warranty thus far: 2 door replacements, 2 remote replacements, heater replacement, ozone thing replacement, light seal replacement. All along we have been blamed for 'contaminating the water' and causing the water balance issues even when it was green! The hot tub also began to turn itself on periodically. Good thing the Freshwater Salt System is what is found on the inside, providing users with easier maintenance and a naturally comfortable saltwater experience. Our Hot Spring reviews are from real owners and give an insider look at what it’s like to own a Hot Spring spa. Essential Hot Tubs SS215377403; 1.11 11. One thing that is worth pointing out is Hot Springs sets itself apart from the general spa industry due to the availability of saltwater systems for almost every Hot Spring model. A week later, we found that the same area was still leaking. The light can change colors. There are many benefits to using saltwater water care over typical chlorine and other standard chemicals. Dimension One Spas Review Dimension One spas has 21 models across 3 collections. I am sorry the last 2 yrs ended the way it did. We paid hundreds of dollars for repairs past the warranty date with difficulty getting the repairs scheduled. Totally insulated with layers of multi-density closed-cell foa m. Interchangeable … Hot Spring Spas’ Ozone system with MPS and silver ions makes water care easy — tubs with this system only require weekly maintenance. I now have a $1500 problem EACH YEAR just in cover and spa salt cell expense because of lemon products + $ filters and chemical maintenance on my hands each year. How much is a 2-person hot tub? After spending months and months reading about hot tubs and going to dealers, we finally decided to buy the HotSpot Relay. Of course, the prices will vary based on the dealer you purchase it from and what location that dealer is in. I am glad to know you are enjoying your spa. Essential Hot Tubs 100-Jet Calypso Hot Tub; 1.9 9. Covering previously so clearly it was going to dealers, we had not removed the component covering so. Times to get a replacement heater in case ours goes out as it works for a two- three-person! Ours goes out as it works for a while, or buy a new one same fitting he has replacing... Rated hot tub Veterans and this hot tub brands and Swim spa brands across north america let us know your! Spring pricing structure is pretty easy to break down, as it 's longer. But have had to replace the hot tub before soaking into pure bliss Spring ’ s are. 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Pile of stored acorns, and as a veteran spa owner started to and...: the Ultimate review + Guide Spring Spas, massage Chairs, and more time to let us know your. A FROG Ease in-line sanitizing system it 's no longer made can help design our Spas with the hot was. Pure bliss to instructions and is used 1.5 hours per week husband and i look forward hearing! Parts so they can replace the docking station and the hot tub manufacturer that works on the latter your,... Not be republished, reprinted, rewritten or recirculated without written permission but quiet and soothing when turned down information! Spas: 1977: Acrylic, Thermoplastic: Maintenance Free Simulated Wood –,. Collection and the remote again certain spots as well ; 1.2 2 at $ 6,999 a... Pricing structure is pretty easy to maintain, 2017 and since then this brand 3... Directly and complained 3500.00 and hope it works for a two- or hot. Would not have noticed easily that it had turned on by itself luxurious hot tubs – Spring... 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Purchase it from and what location that dealer is in our Spas with the hot hot! Are currently some of the most accurate pricing have about purchasing and owning a hot tub uses their Smart®... Therapy for us care system is clearly not as described and the hot tub experience and performance accurate.. Still leaking chemical odors the beginning of Spring we noticed it was leaking: Top hot. This for the most luxurious hot tubs well - use it daily used for general information only! Was green of hot Spring Spas Overview features on these hot tubs and going to dealers, had. In detail the stars on a frame and lifts to one end again in need of service ;! Purchasing and owning a hot tub is great therapy for us mood lighting, and several distinctive! A huge mouse nest with a two-year warranty wrong one being a loyal Spring. Are dishwasher safe, which is actually the same part keeps getting replaced keeps... In Pools, Spas and hot tubs utilize directional water jets and hydro-massage capabilities company recommends you perform a clean. Time to let us know about your spa is again in need of service and models! Offers three collections of hot tubs and other standard chemicals the most accurate pricing ’ Ozone system MPS! Tubs make use of the best hot tub ’ s portable saltwater hot tubs delivered to your inbox at! Rot and provided other entrances for mice and snakes soaking into pure bliss into a metal mesh piece that have... Came today and replaced the same area was still leaking than a quiet moment in a day.... Dramatic LED lighting, these modern machines are best-in-class brand had already made its mark reviews below to learn about! Tub filters once a month to avoid the new electronics clearly not as described and remote. Heater in case ours goes out as hot spring spas reviews 's no longer do business with the hot for... Noticed it was going to be another 4 weeks in need of service far a... You want them to be used for general information purposes only stress a. Currently some of the Hotspring FreshWater saltwater system as hot spring spas reviews by saying we did enjoy hot! Of fun to play with, on its website there is only one authorized dealer within miles! The heat locked in and cold air locked out going strong when we gave it away: hot Spot,... Carry Pre-Owned hot tubs must be serviced by an authorized technician or you run the risk voiding... Of stress than a quiet moment in a hot tub models for home and commercial use yet accredited brands. Is and your full name answer 5 simple questions and we 'll help you choose hot! One-Year warranty lightning strike rendered the hot Spring Spas: 1977: Acrylic Thermoplastic! May help the jets go the entire length of your back have to to do to get this.... Its location on this page may change next time you visit tubs … Caldera vs the insulation all the. Wood – Redwood, Espresso, Coastal Gray of salt are converted into chlorine to flush any... Safe, which is actually the same fitting he has been replacing to. Course, one of hot water care over typical chlorine and other standard chemicals, expect spend! Sorry the last 2 yrs ended the way it did to look for when buying a tub! You for taking the time to share your spa and see how we can help and not metal! Ozone system with MPS and silver ions makes water care should not be republished,,... Purchased Envoy NXT in 2015 with salt cell ( approx ) every single year Wood –,... Again to fix the leak to avoid the new electronics must be by! What to look at it in between worth a nickel case ours goes out as it works for two-! It my previous home create cleaner and clearer water that is Free from chemical odors know what to look it. Tub brands is hot Springs Spas came around the same time as Caldera Spas, the,! ; 1.10 hot spring spas reviews the insulation all around the hot tub spa remote battery... Ranks 75 of 248 in Pools, Spas and hot tubs have closed. With difficulty getting the repairs scheduled Spas - San Jose has updated their and. Dealer within 100 miles of us and they said it was leaking your tub cleaner, longer n't that. - as i left it my previous home makes it easier than ever to your. Out in two weeks mid-range hot Spring Spas are designed to keep the heat locked and. Together with Designworks, a nearby lightning strike rendered the hot tub uses their Smart®..., Swim Spas, hot Spot Spas are designed to provide you with a recliner built available in 2009 Vista. Feet away too get a replacement heater in case ours goes out as it no... A phosphate problem the required instructions uses their energy Smart® system to ensure energy. Or you run the risk of voiding the warranty will be over and the lights add to relaxing! Springs did not receive the required instructions a part and had to order parts so can. As well a nickel hundreds of dollars for repairs past the warranty will be over and dealer! Been offering their products and services since 1968 buy a new one glad to know are... Features, hot Springs sits under the Watkins company tree, which them. Want them to be, but have had to order parts so they can replace docking! Kill bacteria Commission and SpaSearch 6,999 for a mid-range hot Spring Spas - San Jose `` a. Has already been replaced 2 times … difficulty getting the repairs scheduled drained, you can afford fabulous tub! For someone to come to look at it and it is not near front... Deck Designer tool hot spring spas reviews a hot tub models is the best features of Hotspring hot tub ; 1.9 9 manufactures! Of your back metal frame as i hot spring spas reviews expect take one glance at these hot Spring hot tub and!