The amount of data collected through ethnographic research gives businesses full transparency from the participants. Ethnographic market research is a method used by marketing strategists to collect data beyond surveys and interviews. Ethnographic market research (EMR) helps companies understand the consumer in terms of cultural trends, lifestyle factors, attitudes and how social context influences product selection and usage. 152 x UALITATIVE METHODS IN BUSINESS RESEARCH (for an example, see Bradford and Sherry, 2013). Mariampolski (2006) provides wider insight into the extensive use of ethnographic approaches in marketing research. Online methods can also contain and store more data than previously. It is a qualitative approach that relies on what anthropologist’s call “participant-observation” meaning that the individual conducting the ethnography is immersed in the context they are observing. Ethnographic Research Challenges: Ethnography isn’t for every research project. Ethnographic studies, however, take this to an entirely different level, since researchers literally insert themselves into the lives of those being studied. Fiona Naughton, vice-president for global marketing at HTC, calls ethnographic market research “the gift that keeps on giving”. Social media is used by 2.3 billion people and any one Internet user has on average 5.54 social media accounts.On Twitter alone, there are 500 million tweets sent each day and the network has 310 million active users each month. Related Journals of Ethnography. Ethnography, descriptive study of a particular human society or the process of making such a study. Learn more about understanding the voice and mind of the consumer. The typical output of an ethnographic market study is hours and hours of video. This article looks at how Xerox and Intel are using ethnography to develop viable products and improve the lives of their users. While none of these would be considered a perfect paper, most of them contain elements that will provide you with positive examples. Data overload . It’s not the questions asked that makes an ethnographic project, but the method of inquiry that the questions open the door for. True, ethnography can be expensive, but the combination of mobile technology and the willingness of customers to share their experiences will make it more accessible to many. The risk of changing behavior (and therefore research results) is much higher. Ethnographic research has traditionally been used by social science researchers but has recently been adapted by the marketing field to learn about consumer behaviors. Social Media Analytics. 2. The concept of ethnography has been developed within social anthropology; but the term is now sometimes used in a looser way in for example opinion and market research. 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